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New to Receiving

Customs charging

If we receive a parcel from overseas addressed to you that requires that you pay duty and VAT, we will notify you. With your consent we will proceed to pay any relevant import duty and VAT on your behalf to the Customs Excise and Preventive Service.

Before the parcel can be released to you, we require you to repay this sum, together with our own clearance fee, details of which will be made available. You can then also select how and when you would like the parcel delivered.

Queries about specific import parcel duties / taxes

If you have a specific query about the duties / taxes for an imported parcel, then contact the Customs Excise and Preventive Service of yoru country.